Welcome to Tripbycruise.com! These Terms and Conditions ("Terms") govern the use of our website, www.Tripbycruise.com, and all services provided by Tripbycruise.com, including but not limited to cruise reservations, bookings, customer service, and other travel-related services. By accessing and using our website, you agree to be bound by these Terms. Please read them carefully before using our services. If you do not agree with any part of these Terms, you must immediately cease using the website and its services.
1. General Terms
Tripbycruise.com provides a platform for booking cruise vacations with various cruise lines, including but not limited to Royal Caribbean, Carnival Cruise Line, Disney Cruise Line, Norwegian Cruise Line, MSC Cruises, and others. Our role is to assist you in finding and booking cruise itineraries, while also offering customer support for your booking needs. Tripbycruise.com acts as an intermediary between you and the cruise providers. You acknowledge that when you make a booking, you enter into a direct contractual relationship with the cruise provider, not with Tripbycruise.com.
2. User Responsibility
By using our website and services, you agree that you are legally capable of entering into binding contracts and that you are at least 18 years old. You are responsible for providing accurate, up-to-date personal and payment information during the booking process. Any errors or incomplete information may result in delays, cancellations, or additional fees. It is also your responsibility to ensure that the details you provide for your reservation are correct and up to date, including passenger information and travel dates.
3. Booking Process
Once you have selected your cruise and entered the required information, you will receive a booking confirmation email with all relevant details, including departure dates, cruise itineraries, cabin types, pricing, and payment schedules. All bookings are subject to availability, and Tripbycruise.com reserves the right to modify, cancel, or reject any reservation request. In the case of cancellations, changes, or discrepancies, Tripbycruise.com will notify you as soon as possible. However, the final decision and responsibility lie with the cruise line, and Tripbycruise.com cannot guarantee availability or refunds in all cases.
4. Payment and Pricing
All prices displayed on Tripbycruise.com are subject to change without notice. Prices are not guaranteed until the booking process is completed and confirmed. You agree to pay the full amount for your cruise booking, including any applicable taxes, fees, and other charges, as outlined during the booking process. Payment must be made using the accepted methods specified on the website. If payment is not received or completed by the specified date, your booking may be canceled, and cancellation fees may apply.
5. Cancellations and Modifications
Cancellations or changes to your reservation are subject to the policies of the cruise line, and Tripbycruise.com is not responsible for any charges or fees related to these changes. Each cruise line has its own cancellation and modification policy, and we encourage you to review these policies before confirming your booking. If you wish to cancel or modify your reservation, you must contact Tripbycruise.com directly. We will assist you, but all decisions and charges are ultimately determined by the cruise line. Refunds for canceled bookings will be processed based on the cruise line’s refund policies.
6. Travel Documents and Insurance
It is your responsibility to ensure that you have all required travel documents, including a valid passport, visas, and any other documentation needed for your cruise. Tripbycruise.com is not responsible for any delays or denied boarding due to issues with travel documents. We highly recommend purchasing travel insurance to protect yourself against unforeseen circumstances, including trip cancellations, medical emergencies, lost luggage, or travel delays. Travel insurance is not included in your booking and must be purchased separately.
7. Limitation of Liability
While Tripbycruise.com strives to provide accurate and reliable information, we cannot be held responsible for any errors, inaccuracies, or omissions on our website. We are also not liable for any damages, losses, injuries, or inconveniences caused by the actions or negligence of the cruise provider, including but not limited to changes to itineraries, cancellations, delays, or issues related to onboard services. Tripbycruise.com is a facilitator of bookings and cannot guarantee the performance or quality of services provided by third-party cruise lines.
8. Privacy and Data Protection
Tripbycruise.com is committed to protecting your personal data. Any information you provide during the booking process will be used in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. We take reasonable precautions to protect your data, but we cannot guarantee complete security due to the inherent risks associated with transmitting information over the internet.
9. Changes to Terms and Conditions
Tripbycruise.com reserves the right to amend, update, or modify these Terms at any time. Any changes will be posted on our website and will become effective immediately. It is your responsibility to review these Terms periodically for updates. Continued use of our services after changes are posted constitutes acceptance of those changes.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the jurisdiction in which Tripbycruise.com operates. Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration, and you agree to submit to the jurisdiction of the appropriate courts for the resolution of such disputes.
By using Tripbycruise.com, you confirm that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us for further assistance. Thank you for choosing Tripbycruise.com! We look forward to helping you plan your perfect cruise vacation.
